R&D/TS&D Technician

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.   Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. About You and This Role Dow has an exciting opportunity for a Research & Development/Technical Service & Development (R&D/TS&D) Technician . Locations include Freeport, TX / Midland, MI / Auburn, MI / Collegeville, PA / Virtual Office, United States. In this role, you will provide hands-on technical support for research, product and application development, analytical testing, process development, technical service, and/or pilot plant activities. You will work closely with scientists, engineers, technologists, technicians, and other technical professionals to safely prepare, execute, and document experimental and operational activities. You are a self-starter who can identify, prioritize, and accomplish multiple tasks in a laboratory, pilot plant, or manufacturing-support environment. You will use your technical knowledge and experience to execute experiments and testing, operate and maintain laboratory or process equipment, troubleshoot problems, generate reliable technical data, and support the development and optimization of products, processes, applications, and test methods. As you develop proficiency through training and experience, you will build expertise in relevant equipment, instrumentation, analytical methods, work processes, and technologies. You will be accountable for the safety, quality, accuracy, and timely completion of your work and will collaborate with others to identify improvements in laboratory, analytical, and operational performance. Responsibilities Work as part of a technical team supporting scientists, engineers, technologists, and other stakeholders in the development, testing, optimization, and commercialization of products, applications, and processes. Safely prepare, conduct, monitor, and document laboratory experiments, analytical testing, pilot plant activities, and other technical work. Execute routine and non-routine experimental or analytical procedures using established methods, procedures, and work processes. Develop experimental plans for review and approval by appropriate technical resources and execute approved plans. Perform analytical and physical testing using applicable laboratory instrumentation and techniques, which may include chromatography, spectroscopy, titrations, physical property testing, and other relevant methods. Operate, monitor, calibrate, troubleshoot, and perform routine maintenance on laboratory instruments, analytical systems, pilot plant equipment, machinery, and related systems. Monitor equipment, process conditions, instrumentation, and control systems and respond appropriately to deviations or equipment issues. Collect, organize, analyze, document, communicate, and archive experimental, analytical, and process data using appropriate electronic systems and software. Communicate technical observations, results, deviations, and recommendations to scientists, engineers, project teams, customers, and other stakeholders. Prepare data tables, charts, summaries, and other technical documentation to support studies, projects, and customer needs. Apply established quality practices to ensure the accuracy, reliability, and integrity of analytical and experimental data. Troubleshoot analytical methods, instrumentation, laboratory equipment, and process-related issues and work with appropriate technical resources to identify solutions. Support the development, implementation, and improvement of test methods, experimental procedures, instrumentation, equipment, and work processes. Introduce or support new procedures associated with new instruments, methods, equipment modifications, or new equipment. Develop technical expertise in specific laboratory procedures, analytical methods, equipment, process operations, products, or applications. Maintain appropriate equipment, calibration, maintenance, and experimental records in accordance with established procedures. Identify and implement opportunities to improve safety, quality, reliability, productivity, efficiency, data quality, and work processes. Coordinate activities with other laboratories, pilot plants, manufacturing organizations, technical teams, and support functions as needed. Provide technical support to internal stakeholders and, where applicable, customers in support of product, application, or technical service needs. Share technical knowledge and provide guidance or training to other team members on established equipment, methods, and work processes as appropriate. Follow all applicable Environmental, Health & Safety, operating discipline, quality, change management, and facility requirements. Complete assigned technical and safety training and maintain required qualifications for assigned work. Required Qualifications A minimum of a High School Diploma or GED/equivalent and 3 or more years of relevant laboratory, manufacturing, technical, or process operations experience , OR A minimum of an Associate's degree in Process Technology, Chemistry, Biology, or a similar science or technology-related field . A minimum requirement for this U.S.-based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process. Ability to work the schedule associated with the assigned role. Depending on the position, this may include a 12-hour rotating shift schedule, nights, weekends, holidays, and overtime. Ability to work safely in a laboratory, pilot plant, or manufacturing-support environment. Ability to follow established procedures, technical work processes, safety requirements, and quality systems. Preferred Qualifications Bachelor's degree in Chemistry, Biology, Chemical Technology, Chemical Engineering, Materials Science, or another related science or technical discipline. Previous experience in a research and development, technical service, analytical laboratory, industrial laboratory, pilot plant, manufacturing, or process operations environment. Experience with analytical techniques such as Gas Chromatography (GC), chromatography, spectroscopy, titration, or physical property testing . Experience operating, calibrating, maintaining, or troubleshooting laboratory instrumentation or process equipment. Experience with electronic laboratory or chromatography data systems such as OpenLab or similar systems. Experience organizing, analyzing, and summarizing experimental or analytical data. Proficiency with Microsoft applications such as Word and Excel and the ability to learn new software and electronic systems. Experience developing or improving test methods, experimental procedures, equipment, or technical work processes. Strong prioritization, problem-solving, organizational, and time-management skills. Your Skills Laboratory Instrumentation: Ability to safely operate, monitor, calibrate, troubleshoot, and maintain laboratory and analytical instrumentation to support reliable technical results. Analytical Testing: Ability to perform routine and non-routine testing using appropriate scientific methods and instrumentation to evaluate material composition, quality, properties, or performance. Laboratory and Process Safety: Knowledge and application of established safety protocols, operating discipl