Volunteer Coordinator

Employment Type: Full time Shift: Description: ABOUT THE ROLE The Volunteer Engagement Coordinator manages all aspects of the volunteer experience, including recruitment, onboarding, training, scheduling, and ongoing support for individual and corporate volunteers. This position collaborates closely with program leadership to identify meaningful volunteer opportunities that enhance service delivery and align with Pittsburgh Mercy's mission and strategic priorities. Additionally, the Coordinator oversees Pittsburgh Mercy's In-Kind Gifts Program , ensuring donated items are solicited, received, documented, acknowledged, and distributed effectively to support client and program needs. The role also assists with donor engagement activities, special events, and other Development Department initiatives that advance fundraising, community engagement, and outreach goals. Essential Functions Manage all aspects of volunteer engagement, including recruitment, onboarding, orientation, training, scheduling, recognition, and ongoing communication. Ensure compliance with all required federal, state, and local volunteer clearances, background checks, and documentation requirements. Develop and implement strategic volunteer recruitment initiatives to expand and diversify volunteer participation. Cultivate and strengthen partnerships with corporations, educational institutions, faith-based organizations, and community groups. Utilize volunteer management software to schedule volunteers and maintain accurate records of volunteer hours, training, participation, and impact. Foster a positive volunteer culture through targeted communications, volunteer appreciation initiatives, recognition programs, and volunteer newsletters. Collaborate with program managers to identify, develop, and coordinate meaningful service opportunities that support client health, wellness, and recovery outcomes. Manage the In-Kind Gifts Program, including wish list development, donor outreach, gift solicitation, receipt and acknowledgment of donations, inventory tracking, and distribution of donated items. Coordinate and facilitate individual, group, corporate, and team-based volunteer activities, ensuring a positive and impactful volunteer experience. Support the planning and execution of fundraising events, donor engagement activities, online giving initiatives, and community outreach efforts. Participate in Development Department meetings and collaborate on departmental goals, campaigns, and strategic initiatives. QUALIFICATIONS: Bachelor’s Degree in related field such as public administration, communications, or public policy and 2 or more years of experience working with volunteers, fundraising, or nonprofits OR high school diploma/equivalent and 5 years of experience working with volunteers, fundraising or nonprofits. Experience in non-profit programs a plus. Act 33/34/73 clearances Valid driver’s license Pre-Employment Drug Screen SCHEDULE: (hourly/non-exempt) Monday–Friday (between 8am -6pm), with occasional evenings, weekends, and local travel Comprehensive Benefit Package starts Day 1 of employment:  Medical, Dental, Vision; Life Insurance, 403B with employer match; Paid Time Off (PTO); Paid Holiday Days; Plus more……… ABOUT PITTSBURGH MERCY We are a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care.  Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help – and hope – to people who are experiencing: Mental illness and substance use; Physical health needs; Intellectual disabilities; Traumatic events or circumstances, including homelessness + abuse. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.